Frequently Asked Questions

Everything you need to know about your facial fitness journey.

What is the best way to clean my FaceGym tools?

We recommend wiping your tools down with a damp cloth and mild antibacterial soap after each use. Ensure they are completely dry before storing them in their protective pouches.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your facial tools sooner.

Can I return a skincare product if I have already opened it?

Due to hygiene reasons, we can only accept returns on skincare products and tools that are unopened and in their original packaging within 30 days of purchase.

Are FaceGym products suitable for sensitive skin?

Yes, our formulations are designed to be high-performance yet gentle. However, we always recommend performing a patch test on a small area of skin before full application.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at the final stage of checkout.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Klarna for flexible, interest-free installment payments.